1. What is AHU Kitchen?
AHU Kitchen is a homemade Turkish food service based in Munich Freiham. All dishes are freshly prepared to order using high-quality ingredients.

2. How can I place an order?
You can browse our menu, select your favorite dishes, add them to your cart, and complete your order by following the checkout steps.

3. What payment methods do you accept?
We currently accept PayPal, bank transfer, and cash payments.

4. How long does it take to prepare my order?
Preparation times vary by dish, but typically take between 30 and 60 minutes. You can track your order in real-time.

5. How can I track my order?
Log in to your account and go to “My Orders” to see your order status (Preparing, On the Way, Delivered, etc.).

6. Which areas do you deliver to?
We currently deliver to Munich Freiham and nearby areas.

7. Do you charge a delivery fee?
Yes, delivery fees depend on the distance. The fee will be displayed at checkout.

8. Can I cancel my order?
You can cancel your order before the preparation process begins. Once the food is being prepared, cancellation is no longer possible.

9. Are your products halal?
Yes, all ingredients are sourced from certified halal suppliers.

10. Who can I contact if I have a problem?
You can reach us through the contact form on our website or by email.